Companion firmware update file version 2.0 (GZ: 890KB) Incorporates new Throughput Upstream / Downstream Power pass / fail criteria option without provisioned Server. Requires Companion Configuration Utility Software V1.3 upgrade.
Companion Firmware Installation 2008Aug15 (PDF: 208KB) Detailed instructions for installing firmware updates on Companion or follow the instructions below.
- Select "save" option and utilize the browse function to save the "pack-fw-2.0.tar.gz" file on your PC somewhere remembering its location.
- Access/open and run your Companion Config Utility SW.
- Hook up your Companion meter to the USB comm cable.
- Under the "tools" tab, select the "Download firmware" option.
- Your browser window will open asking you to select the appropriate "companion firmware.gz" file.
- Navigate within this browser screen to the saved "pack-fw-2.0.tar.gz" file, select and open.
- As long as you have the comm port setup properly, the Companion unit should download and update properly.
- Cycle power on the Companion meter and the firmware update is complete. Verify by accessing the Home / info screen and note the Firmware version listed.
Companion Configuration Utility Software V1.3 Upgrade (ZIP: 28.4 MB) THE COMPANION CONFIGURATION UTILITY WILL UPGRADE ONLY PROPERLY INSTALLED COMPANION CONFIGURATION SOFTWARE V1.2.
- Requires Companion Firmware update V2.0.
- Click the icon above to download the upgrade “Config_Util_V1_3.zip” file. Locate downloaded file, unzip then access/run "setup.exe" begin update.
- Follow the instructions in dialog boxes
- Companion Configuration Utility V1.3 addendum 2008Aug15.pdf
- Companion User Guide FW2 Throughput Addendum 2008Aug15.pdf
GeoSniffer Nexus 2.23 Upgrade (EXE: 5.55 MB) THE GEOSNIFFER NEXUS PATCH WILL UPGRADE ONLY PROPERLY INSTALLED GEOSNIFFER NEXUS V1.06 AND ABOVE. GEOSNIFFER NEXUS WIRELESS USERS SHOULD USE UPGRADE LINK BELOW. GEOSNIFFER NEXUS USERS BELOW VERSION 1.06 SHOULD USE NEXUS VERSION 1.06 UPGRADE BELOW PRIOR TO INSTALLING THIS UPGRADE. USERS OF GEOSNIFFER FOR WINDOWS 2.55 AND EARLIER PLEASE CALL CUSTOMER SERVICE AT 1-800-336-9681 FOR AN APPROPRIATE UPGRADE.
- Click the icon above to download the patch file.Locate downloaded file "gnu223.exe" and double-click icon to begin update.
- Follow the instructions in dialog boxes
GeoSniffer Nexus Wireless Version 2.23 Upgrade (EXE: 5.72 MB) THE GEOSNIFFER NEXUS WIRELESS PATCH WILL UPGRADE ONLY PROPERLY INSTALLED GEOSNIFFER NEXUS WIRELESS V1.06 AND ABOVE. GEOSNIFFER NEXUS USERS SHOULD USE UPGRADE LINK ABOVE. GEOSNIFFER NEXUS WIRELESS USERS BELOW VERSION 1.06 SHOULD USE NEXUS VERSION 1.06 UPGRADE BELOW PRIOR TO INSTALLING THIS UPGRADE. USERS OF GEOSNIFFER FOR WINDOWS 2.55 AND EARLIER PLEASE CALL CUSTOMER SERVICE AT 1-800-336-9681 FOR AN APPROPRIATE UPGRADE.
- Click the icon above to download the patch file.Locate downloaded file "gnwu223.exe" and double-click icon to begin update.
- Follow the instructions in dialog boxes
GeoSniffer Nexus 1.06 Upgrade (EXE: 3.89 MB) THE GEOSNIFFER NEXUS PATCH WILL UPGRADE ONLY PROPERLY INSTALLED GEOSNIFFER NEXUS V1.00 AND ABOVE. GEOSNIFFER NEXUS WIRELESS USERS SHOULD USE UPGRADE LINK BELOW. USERS OF GEOSNIFFER FOR WINDOWS 2.55 AND EARLIER PLEASE CALL CUSTOMER SERVICE AT 1-800-336-9681 FOR AN APPROPRIATE UPGRADE.
- Click the icon above to download the patch file.Locate downloaded file "gnu106.exe" and double-click icon to begin update.
- Follow the instructions in dialog boxes
GeoSniffer Nexus Wireless Version 1.06 Upgrade (EXE: 4.24 MB) THE GEOSNIFFER NEXUS WIRELESS PATCH WILL UPGRADE ONLY PROPERLY INSTALLED GEOSNIFFER NEXUS WIRELESS V1.00 AND ABOVE. GEOSNIFFER NEXUS USERS SHOULD USE UPGRADE LINK ABOVE. USERS OF GEOSNIFFER FOR WINDOWS 2.55 AND EARLIER PLEASE CALL CUSTOMER SERVICE AT 1-800-336-9681 FOR AN APPROPRIATE UPGRADE.
- Click the icon above to download the patch file.Locate downloaded file "gnwu106.exe" and double-click icon to begin update.
- Follow the instructions in dialog boxes
WindowLite Constellation Firmware Version 1.39 (458 KB) This is the latest version of the firmware to be downloaded into a WindowLite Constellation meter. Download these instructions, open the PDF file from the location where you saved them, and print them out to use during the update. The instructions should be used with the ComSonics Constellation Firmware Utility located on the system CD supplied with the meter.
GeoSniffer for Windows Version 2.55 Upgrade (WIN98 and NT version) (EXE: 2.21 MB)
GeoSniffer for Windows Version 2.55 Upgrade (WIN XP and WIN 2000 version) (EXE: 18.2 MB) THE GEOSNIFFER V2.55 PATCH WILL UPGRADE ONLY PROPERLY INSTALLED GEOSNIFFER WORKSTATION SOFTWARE V2.00 AND ABOVE. USERS OF EARLIER VERSIONS PLEASE CALL CUSTOMER SERVICE AT 1-800-336-9681.PLEASE MAKE SURE YOU DOWNLOAD THE CORRECT VERSION FOR YOUR OPERATING SYSTEM. Windows 98 and Windows NT Users:
- Click the icon above to download the patch file for Windows 98 and NT.Locate downloaded file "GeoWebUpgrade2_55_Win98_NT.exe" and double-click icon to begin update.
- Follow the instructions in dialog boxes.
Windows XP and Windows 2000 Users:
- Click the icon above to download the patch file for Windows XP and 2000.Locate downloaded file "GeoWebUpgrade2_55_XP_2000.exe" and double-click icon to begin update.
- Follow the instructions in dialog boxes
Examiner Introductory Technical Information, (E2-2/25/00) (PDF: 87 KB) This Adobe Acrobat file provides a detailed description for integrating the CyberTek Examiner into your cable system.FCC Form 320 (PDF: 60 KB) This is the latest Form 320 from the FCC. Printouts of the file can be used for filing. Use Adobe Acrobat Reader to view or print this file.FCC Form 320 (Microsoft Word DOC: 56 KB) This is the latest Form 320 from the FCC. It provides fields for the necessary values when filing. You will need to have Microsoft Word loaded in order to use this file. |