Home Products Team Repair Mobile Calibration Company Downloads Contact
 
Manuals Spec Sheets
Updates
 
Qualifier Transmitter Licensing
 
Get Acrobat Reader The Adobe Acrobat Reader is required in order to view some of the technical documents below.

Please contact your sales representative for current product information.


Companion (2.4mb) Genacis (492k)
Qualifier X-Ray (1.2mb) Companion (458k)
Nexus (4.3mb) Qualifier X-Ray (492k)
Sleuth II (1.5mb) Nexus (1.6mb)
Sentinel (578k) Sleuth II (641k)
Shadow (437k) Sentinel (750k)
PathFinder Pro (292k) Shadow (621k)
Pathfinder II (252k) Pathfinder Pro (236k)
TDR Tech (200k) Pathfinder II (248k)
Battery Usage Guide (312k) TDR Tech (196k)
pdf Companion Configuration Utility Installation (448k)    
Sniffer Sleuth Built-in Antenna Table (88k) pdf GEnACIS Installation Guide
  pdf GEnACIS Express Installation Guide
SnifferID (476k)    
CyberTek Examiner (184k)    

Updates

Companion firmware update file version 2.6 (GZ: 529KB) Incorporates new User Interface functionalities including Multi-channel plans and enhanced Throughput measurements. Extends operating band up to 963MHz pending calibration tables and Configuration Utility Software. Requires Companion Configuration Utility Software V2.2 upgrade.

Firmware Installation Instructions 2008Aug15 (PDF: 208KB) Detailed instructions for installing firmware and modem firmware updates on Companion or follow the instructions below.

  1. Select "save" option and utilize the browse function to save the "pack-fw-2.6.tar.gz" file on your PC somewhere remembering its location.
  2. Access/open and run your Companion Config Utility SW.
  3. Hook up your Companion meter to the USB comm cable.
  4. Under the "tools" tab, select the "Download firmware" or “Download Modem Firmware” option.
  5. Your browser window will open asking you to select the appropriate "Companion firmware.gz" or “Companion modem firmware.gz” file.
  6. Navigate within this browser screen to the saved "pack-fw-2.6.tar.gz" or “pack-modem-v9.tar.gz” file, select and open.
  7. As long as you have the comm port setup properly, the Companion unit should download and update properly.
  8. Cycle power on the Companion meter and the firmware update is complete. Verify by accessing the Home / info screen and note the Firmware version listed.

Companion Configuration Utility Software V2.2 Upgrade (ZIP: 30.4 MB) IMPORTANT: ANY PREVIOUSLY DOWNLOADED OR INSTALLED VERSION OF THE COMPANION CONFIGURATION UTILITY MUST BE UNINSTALLED PRIOR TO DOWNLOADING AND INSTALLING V2.2 COMPANION CONFIGURATION UTILITY.

  1. Requires Companion Firmware update V2.6.
  2. Requires Companion Modem Firmware upgrade to V9.0  (pack-modem-v9.tar.gz) 895K. Refer to Firmware Installation section above.
  3. Click the icon above to download the upgrade “Config_Util_V2_2.zip” file. Locate downloaded file, unzip then access/run "setup.exe" begin update.
  4. Follow the instructions in dialog boxes.
  5. Companion User Guide 101453-001 rev G.pdf.

GeoSniffer Nexus Flash Card Version 1.5 Upgrade (ZIP: 9 KB) THIS UPDATED FLASH CARD VERSION IS A REQUIREMENT FOR GEOSNIFFER NEXUS UNITS ONLY (models 101334-001 and 101334-002). THIS UPGRADE WILL NOT AFFECT GEOSNIFFER II UNITS (model 101162-001).

  • Click the icon above to access and download the upgrade file (geologV15.zip).
  • Insert the GeoNexus Proprietary compact flash card into the card reader.
  • Unzip the contents of this zip file (geolog.dat) using an unpacking program, i.e. WinZip, to the compact flash card or a PC file location in which to access and copy onto the compact flash card.
  • Once the geolog file has been copied onto the Proprietary flash card, utilize the PC mouse, right click on the compact flash card drive and select the Eject option.
  • Remove the card from the card reader, and insert it into the GeoNexus unit.
  • Power on the GeoNexus unit and allow the device approximately one to two minutes to process the file.
  • Repeat these steps on all remaining GeoNexus Proprietary flash cards.

GeoSniffer Nexus 2.3 Upgrade (EXE: 5.97 MB) THE GEOSNIFFER NEXUS PATCH WILL UPGRADE ONLY PROPERLY INSTALLED GEOSNIFFER NEXUS V1.06 AND ABOVE. GEOSNIFFER NEXUS WIRELESS USERS SHOULD USE UPGRADE LINK BELOW. GEOSNIFFER NEXUS USERS BELOW VERSION 1.06 SHOULD USE NEXUS VERSION 1.06 UPGRADE BELOW PRIOR TO INSTALLING THIS UPGRADE. USERS OF GEOSNIFFER FOR WINDOWS 2.55 AND EARLIER PLEASE CALL CUSTOMER SERVICE AT 1-800-336-9681 FOR AN APPROPRIATE UPGRADE.

  1. Click the icon above to download the patch file.
  2. Locate downloaded file "gnu23.exe" and double-click icon to begin update.
  3. Follow the instructions in dialog boxes

GeoSniffer Nexus Wireless Version 2.3 Upgrade (EXE: 6.15 MB) THE GEOSNIFFER NEXUS WIRELESS PATCH WILL UPGRADE ONLY PROPERLY INSTALLED GEOSNIFFER NEXUS WIRELESS V1.06 AND ABOVE. GEOSNIFFER NEXUS USERS SHOULD USE UPGRADE LINK ABOVE. GEOSNIFFER NEXUS WIRELESS USERS BELOW VERSION 1.06 SHOULD USE NEXUS VERSION 1.06 UPGRADE BELOW PRIOR TO INSTALLING THIS UPGRADE. USERS OF GEOSNIFFER FOR WINDOWS 2.55 AND EARLIER PLEASE CALL CUSTOMER SERVICE AT 1-800-336-9681 FOR AN APPROPRIATE UPGRADE.
  1. Click the icon above to download the patch file.
  2. Locate downloaded file "gnwu23.exe" and double-click icon to begin update.
  3. Follow the instructions in dialog boxes

GeoSniffer Nexus 1.06 Upgrade (EXE: 3.89 MB) THE GEOSNIFFER NEXUS PATCH WILL UPGRADE ONLY PROPERLY INSTALLED GEOSNIFFER NEXUS V1.00 AND ABOVE. GEOSNIFFER NEXUS WIRELESS USERS SHOULD USE UPGRADE LINK BELOW. USERS OF GEOSNIFFER FOR WINDOWS 2.55 AND EARLIER PLEASE CALL CUSTOMER SERVICE AT 1-800-336-9681 FOR AN APPROPRIATE UPGRADE.
  1. Click the icon above to download the patch file.Locate downloaded file "gnu106.exe" and double-click icon to begin update.
  2. Follow the instructions in dialog boxes

GeoSniffer Nexus Wireless Version 1.06 Upgrade (EXE: 4.24 MB) THE GEOSNIFFER NEXUS WIRELESS PATCH WILL UPGRADE ONLY PROPERLY INSTALLED GEOSNIFFER NEXUS WIRELESS V1.00 AND ABOVE. GEOSNIFFER NEXUS USERS SHOULD USE UPGRADE LINK ABOVE. USERS OF GEOSNIFFER FOR WINDOWS 2.55 AND EARLIER PLEASE CALL CUSTOMER SERVICE AT 1-800-336-9681 FOR AN APPROPRIATE UPGRADE.
  1. Click the icon above to download the patch file.Locate downloaded file "gnwu106.exe" and double-click icon to begin update.
  2. Follow the instructions in dialog boxes

WindowLite Constellation Firmware Version 1.39 (458 KB) This is the latest version of the firmware to be downloaded into a WindowLite Constellation meter. Download these instructions, open the PDF file from the location where you saved them, and print them out to use during the update. The instructions should be used with the ComSonics Constellation Firmware Utility located on the system CD supplied with the meter.


GeoSniffer for Windows Version 2.55 Upgrade (WIN98 and NT version) (EXE: 2.21 MB)


GeoSniffer for Windows Version 2.55 Upgrade (WIN XP and WIN 2000 version) (EXE: 18.2 MB) THE GEOSNIFFER V2.55 PATCH WILL UPGRADE ONLY PROPERLY INSTALLED GEOSNIFFER WORKSTATION SOFTWARE V2.00 AND ABOVE. USERS OF EARLIER VERSIONS PLEASE CALL CUSTOMER SERVICE AT 1-800-336-9681.PLEASE MAKE SURE YOU DOWNLOAD THE CORRECT VERSION FOR YOUR OPERATING SYSTEM. Windows 98 and Windows NT Users:
  1. Click the icon above to download the patch file for Windows 98 and NT.Locate downloaded file "GeoWebUpgrade2_55_Win98_NT.exe" and double-click icon to begin update.
  2. Follow the instructions in dialog boxes.
Windows XP and Windows 2000 Users:
  1. Click the icon above to download the patch file for Windows XP and 2000.Locate downloaded file "GeoWebUpgrade2_55_XP_2000.exe" and double-click icon to begin update.
  2. Follow the instructions in dialog boxes

Examiner Introductory Technical Information, (E2-2/25/00) (PDF: 87 KB) This Adobe Acrobat file provides a detailed description for integrating the CyberTek Examiner into your cable system.FCC Form 320 (PDF: 60 KB) This is the latest Form 320 from the FCC. Printouts of the file can be used for filing. Use Adobe Acrobat Reader to view or print this file.FCC Form 320 (Microsoft Word DOC: 56 KB) This is the latest Form 320 from the FCC. It provides fields for the necessary values when filing. You will need to have Microsoft Word loaded in order to use this file.

Qualifier Transmitter Licensing
Federal regulation prohibits the operation of the transmitter device supplied with the ComSonics Qualifier without a license. To obtain a license for operation in the Business Mobile Radio band, it is necessary to complete the following forms:
600-Main Template
601-D Template
601-H Template
Filing Instructions
  Download all four forms in one Zip file (576k)

Obsolete Product Manuals
CyberTek Qualifier (1.3mb)
Examiner Sunrise AT2000 Version (121k)
Geo Sniffer (960k)
Sniffer Sleuth (2.1mb)
Window (2.7mb)
Window Digi-Touch (452k)
WindowLite Constellation (5.3mb)
WindowLite Constellation USB to Serial Adapter Support (115k)
WindowLite Digital (348k)
WindowLite Installer (292k)
WindowLite PLUS (360k)